The Client

Molecular Diagnostic Services (MDS Africa) is an ISO-accredited laboratory specialising in molecular and genetic analysis in the human and veterinary fields. The laboratory is internationally represented, and uses some of the most advanced technologies to provide testing services for infectious diseases, genetic analysis, and paternity testing.

Molecular Diagnostic Services

Project Type

Laboratory Management System

Our Role

Software Development, Website Design and Hosting

Year

2017 - 2018

Location

South Africa

The Brief

Creation Labs was commissioned by MDS Africa to develop a laboratory management solution (LIMS) with the Software Development, Website Design and Hosting ability for veterinary clinics to place online orders for sample Year testing. Over a period of 6 months, we worked with the company to develop a unique, web-based solution capable of processing sensitive medical data in the laboratory, while presenting a clear user interface for clients to South Africa place orders, without requiring any explicit training.

Please note that all data in this case study has been anonymised to protect client confidentiality

What We Achieved

The Solution

The Solution for Molecular Diagnostic Services

Upon arrival at the laboratory, samples are batch processed and sent for testing. Our software tracks samples at each stage, automatically informing clients of the progress of their order. As an ISO-accredited laboratory, MDS is required to perform quality control (QC) on samples, and audit any irregularities.
 
Our software presents full audit control functionality to the laboratory, allowing for change-tracking throughout the process of testing a sample.
 
As a system which is required to be globally accessible and operational 24/7, all changes to the software undergo rigorous testing to ensure stability and to prevent unnecessary downtime. In addition, in dealing with medical records, our software employs strict security measures, with stringent access controls to prevent unauthorised access to data.

Molecular Diagnostic Services
Molecular Diagnostic Services

Simple and Intuitive Order Process

1
Create Order
Simple and Intuitive Order Process
2
Select Test Group
Select Test Group
3
Fill in Test Details
Fill in Test Details
4
Place Order
Place Order
Molecular Diagnostic Services

Advanced order search functionality

Advanced order search functionality
Molecular Diagnostic Services

Orders are authorised and archived

Orders are authorised and archived
Molecular Diagnostic Services

Strict security proctocals are implemented throughout the system

Strict security proctocals are implemented throughout the system
Molecular Diagnostic Services

Client’s Thoughts

We have just had our websites redone by the Creation Labs Team, and I must say with a combination of feedback from our own staff and clients, Creation Labs have done an amazing job at grasping the concepts of what we do and making it work for everyone. The support we get from them is fantastic and I'm happy we made the choice to change over.

- Gareth Gamble, Head of IT, MDS

How’d we do? Impressed?

Contact us if you feel we’d be able to help you with our digital solutions