- Fully optimised, online software that is accessible by inbound staff, installation teams and sales teams who are out on the road.
- The ability to create client, sales, admin and installer team profiles whereby materials and products can be assigned to the jobs for easy tracking and processing.
- Automated reporting that allows admin staff to see the progress of teams in real time and facilitate the recorded alterations and requests to any job.
- Automated client feedback once a job reaches a certain level of completion, allowing clients to be proactively informed and up to speed.
- Creation of “Job Materials Lists” so that outbound teams can inspect stock and check against the required list in the app to reduce the number of material pick-up trips and save time.
- The app requires key staff members and managers to sign off on tasks before handing them over to other departments. Thereby enforcing employees within the company to be accountable, transparent and carry out quality work.
The Client
Alliance Security Fencing is one of the largest and most well-recognised fencing companies in KwaZulu-Natal, servicing the greater Durban area for over 15 years. The company specialises in perimeter security for domestic, commercial and industrial markets, as well as security solutions for schools, factories and businesses.
Project Type
Job Management System, Business Metrics Dashboard
Our Role
Software Development, Website Design and Hosting
Year
2018 - 2019
Location
South Africa
The Brief
Alliance Security Fencing was in need of a custom developed management system that would improve job management and Software Development, Website Design and Hosting scheduling throughout their business. Their existing system, while sufficient in their infancy, was now unmanageable due to the expansion of their business and other various complexities. The company turned to Creation Labs to create an effective and tailored solution.
Please note that all data in this case study has been anonymised to protect client confidentiality
What We Achieved
The Solution
Alliance Security Fencing was in need of a custom developed management system that would improve job management and scheduling throughout their business. Their existing system, while sufficient in their infancy, was now unmanageable due to the expansion of their business and other various complexities. The company turned to Creation Labs to create an effective and tailored solution.
Comprehensive management and scheduling of jobs
Efficient tracking of material requirements
Visual Dashboard offers high-level business overview
How’d we do? Impressed?
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